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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joshua Greene

Joshua Greene

November 5, 2024

4  out of  5
rating by Joshua Greene
"I was able to work with Gracie, twice, and each time she was amazing help. She was able to give me a quote and sit down to explain everything. She was able to get my home and auto policies just the way I needed them. The entire office was pleasant."
We responded:
"Joshua- Thank you for your review and kind words about Gracie! We are always happy to help out! We appreciate your business! "
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nancy hawkins

October 22, 2024

5  out of  5
rating by nancy hawkins
"The courtesy and the hospitality at state farm is awesome."
We responded:
"Nancy- Thank you for your kind words Ms. Nancy! We appreciate your business! "
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Ashley Cutts

October 17, 2024

5  out of  5
rating by Ashley Cutts
"Very Helpful ! Good Service !"
We responded:
"Ashley- Thank you for your review! We're glad we could help out! "
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Sarah Teal

August 23, 2024

5  out of  5
rating by Sarah Teal
"My mom has been a long time state farm costumer. When she got hurt and was in the hospital and we were handling her bills, these agents were so nice and helpful and compassionate to our situation. Then when my brother totaled his car, and there was confusion with the car title and financing, I had to call and speak to Gracie Segars and she was so kind and helpful everytime i had to call, while i panicked on the other end of the line. She answered all my questions, and helped us make the best decision that wouldn't hurt my mom's policy or her standing with the insurance company. Gracie is the best. I couldn't have gotten anyone better. And she deserves a raise."
We responded:
"Sarah- Thank you so much for your review! We're so glad Gracie was able to assist you with all your questions! Thank your for your families' continued business with us! "
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Tammie Jones

August 5, 2024

5  out of  5
rating by Tammie Jones
"Everytime I walk into the office I am greeted with such kindness . Great customer service and an awesome staff."
We responded:
"Tammie- Thank you for your 5 star review! We appreciate your business!!"
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raymarrius brown

August 1, 2024

5  out of  5
rating by raymarrius brown
"Always great customer service and availability!!!!"
We responded:
"Raymarrius- Thank you for your kind words and 5 stars! We appreciate you!"
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Melissa Anderson

July 3, 2024

5  out of  5
rating by Melissa Anderson
"Tucker was very knowledgeable and made the process of switching easy. I highly recommend!"
We responded:
"Melissa- Thank you for your review! We're glad Tucker was able to help out! We appreciate your feedback!!"
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Abby Roberts

May 22, 2024

5  out of  5
rating by Abby Roberts
"The entire staff at William Bailey State Farm is so patient and kind! Have been with this branch for nearly 20 years and have nothing but good things to say. I will continue to support their business! Thank yall for everything!"
We responded:
"Abby- Thank you for your kind words! We appreciate your continued support and we are always happy to help! "
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Twanda Williams

April 30, 2024

5  out of  5
rating by Twanda Williams
"I have been a customer of state farm for over five year's. I have had no problem with them they are friendly and always there to help"
We responded:
"Twanda- Thank you for your review! We appreciate your business and we are always happy to help! "
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Trinity Smith

March 20, 2024

5  out of  5
rating by Trinity Smith
"They are swift to answer the phone. They always answer my questions about my payment methods. They help me adjust to convenient due dates as well! Great customer service!"
We responded:
"Trinity- Thank you so much for your kind words! So glad we could help! We appreciate your business!!"
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Elizabeth Taliaferro

March 7, 2024

5  out of  5
rating by Elizabeth Taliaferro
"Everyone was very pleasant and Miranda was able to answer all of my questions! I highly recommend them!"
We responded:
"Elizabeth- Thank you for your review and kind words! We are happy Miranda was able to assist you! "
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Makayla Mendoza

March 5, 2024

5  out of  5
rating by Makayla Mendoza
"Great People and atmosphere! Miranda was very helpful!"
We responded:
"Makayla- Thank you for your review! We are glad to hear Miranda was able to help you out! "
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Palmer Braunstein

March 5, 2024

5  out of  5
rating by Palmer Braunstein
"The atmosphere of the office was friendly welcoming. Miranda was very helpful with every issue I had and I could not have been more pleased. I wouldn’t wish to have more issues with my insurance but it was one of the best customer service experiences I’ve had in some time."
We responded:
"Palmer- Thank you for your review! We appreciate it!"
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Morgan

February 21, 2024

5  out of  5
rating by Morgan
"Miranda was very helpful and answered all of my questions. I highly recommend the William Bailey Agency!"
We responded:
"Morgan- Thank you for the 5 stars! We are so happy Miranda was able to help you out! "
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Megan Acree

February 20, 2024

5  out of  5
rating by Megan Acree
"Miranda was very helpful and put me in touch with Tucker to write a life policy for my son. Great people and office atmosphere!"
We responded:
"Megan- Thank you for your review! We're glad Miranda and Tucker we're able to help out! We appreciate your business!"
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Robert Johnson 2

February 20, 2024

5  out of  5
rating by Robert Johnson 2
"Miranda was very knowledgeable and helpful in our dealing with State Farm! Thank you Miranda!"
We responded:
"Robert- Thank you for your kind words about Miranda! We appreciate you! "
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Deidra Boone Snead

February 19, 2024

5  out of  5
rating by Deidra Boone Snead
"Tucker Gatier was very helpful with going over my insurance policy. I have been with Statefarm for over 4 years and I am glad I made the choice to go to Statefarm. Thank you William Bailey and everyone at Statefarm."
We responded:
"Deidra- Thank you for your review! We're glad Tucker was able to assist you with your policy! We appreciate your business!"
Profile photo of Constance Harris

Constance Harris

February 19, 2024

5  out of  5
rating by Constance Harris
"Tucker is very knowledgeable and takes great pride to help whenever I need assistance. Outstanding customer service! Kudos to William Bailey and his staff @ State Farm Americus, Ga."
We responded:
"Constance- Thank you for you review and kind words about Tucker. We appreciate you!!"
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Michael Carnes

January 29, 2024

5  out of  5
rating by Michael Carnes
"Great atmosphere, professional, and friendly service. By far the best insurance office I've ever visited. William Bailey is the man.."
We responded:
"Michael- Thank you so much for your kind words! We appreciate you!!"
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Betty Smith

January 18, 2024

4  out of  5
rating by Betty Smith
"I been with thems now a couple years I like this insurance the only thing they keep going up but I do like thems.the owner very nice some of the staff to"
We responded:
"Betty- Thank you for your review!! Although we do not have control of insurance rates, we do have control over the customer service you receive from our office, and we are always happy to help! "
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Marlon Bracken

January 7, 2024

5  out of  5
rating by Marlon Bracken
"These folks are great. They meet our needs while exceeding expectations. We are treated like family."
We responded:
"Marlon- Thank you for your kind words! We appreciate your business!!"
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Tina Brown

November 16, 2023

5  out of  5
rating by Tina Brown
"Miranda Gibson is a hard worker and really likes her job."
We responded:
"Tina- Thank you for your review! We appreciate it!"
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Robin Johnson

November 16, 2023

5  out of  5
rating by Robin Johnson
"Miranda Gibson was very helpful when were looking for life insurance for our son. She put us in touch with the right person."
We responded:
"Robin- Thank you for your review! We're glad Miranda was able to help out! We appreciate your business!"
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Josh Griggs

November 16, 2023

5  out of  5
rating by Josh Griggs
"Gracie has exhibited exceptional customer service whenever she is called upon. Great asset to the company!"
We responded:
"Josh- Thank you for your kind words about our newest Team Member Gracie! We're happy she's with us! "
Profile photo of Jack Scheibly

Jack Scheibly

May 28, 2023

5  out of  5
rating by Jack Scheibly
"Very friendly and knowledgeable folks!!"
We responded:
"Jack- Thanks for the 5 stars! We appreciate you!"